Help Desk - Share Ticket Link
The features to Share public ticket link and Delete public ticket link are available from the supplemental menu button on the Ticket Details Toolbar. These features allow any ticket to be shared / un-shared using a ticket specific public link.
Guest Login
All public help desk ticket links require that the user either log in with an active account or select "Enter as Guest" on the login screen in order to access the pubic help desk ticket link.
All public help desk ticket links require that the user either log in with an active account or select "Enter as Guest" on the login screen in order to access the pubic help desk ticket link.