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Mobile Friendly Help Desk

 
The customer support help desk and ticketing system is mobile friendly.  Because we designed the customer support help desk and ticketing system from the ground up to work on mobile devices as well as desktops, you do not need a mobile application. Often mobile applications do not have the same look and feel and are missing key functionality found on the the desktop site.  Maintaining the same experience across platforms is very important to us.  There should be only one learning curve and it should be small.  The help desk and ticket system increases productivity no mater what device you use. With the ticket system you do not need to use an app with limited features. With responsive mobile design, everything works. All features and functions that are available when accessing the ticket system from a desktop are available when accessing the help desk from a mobile device. even opening and replying to tickets with voice dictation on a mobile device is a breeze.