The user Settings Panel displays all settings for the currently logged in user. These settings include the user's Profile, Permissions and Notifications. The Profile tab displays the general profile settings for the current user and allows the current user to change the editable values. The Notifications tab allows the user to configure their notifications. The Permissions tab is display only and shows the currently assigned user permission values.
Profile Tab
Profile tab displays the general profile settings for the current user and allows the current user to change the editable values.
The Notifications tab allows the user to change their notifications settings. Notification settings are used by the customer service help desk to determine what notifications the user should receive and the preferred method of transport for those notifications. For more information please refer to the Notification Settings Tab help topic.
This field is view only. The products that have been associated with the selected consumer user account. Consumer and end users of the support desk and ticket system can enter tickets for the products that have been assigned to their Company or Division. Users associated with Products and Groups can only create tickets for those specific Products and Groups. For more information about Products and Groups see the related help topic.
This field is view only. The topics that have been associated with the selected consumer user account. Consumer and end users of the support desk and ticket system can enter tickets for the product topics that have been assigned to their Company or Division. Users associated with Product Topics can only create tickets for those specific topics. For more information about Ticket Topics see the related help.
<Enter or modify the timezone. All activity on the customer support portal and help desk will be converted to display relative to the selected timezone.
